Privacy Policy
At Verdaride, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our carpooling platform.
Information We Collect
We collect information to provide and improve our services:
- Account Information: Name, email, phone number, profile photo
- Location Data: Home, work, and current location for matching
- Usage Data: Ride history, preferences, and app usage patterns
- Device Information: Device type, OS version, and app version
- Communications: Messages between users and customer support interactions
How We Use Your Information
We use your information to:
- Provide carpooling matching and routing services
- Process payments and facilitate transactions
- Communicate with users and provide customer support
- Improve our app and develop new features
- Ensure safety and prevent fraud
- Send important updates and notifications
Information Sharing
We may share your information in the following circumstances:
- With Other Users: Your profile, rating, and verified status are shared with ride partners
- Service Providers: Payment processors, mapping services, and background check services
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In case of merger, acquisition, or sale of assets
We never sell your personal information to third parties for marketing purposes.
Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmissions
- Secure servers with regular security audits
- Limited employee access to user data
- Regular security training for our team
- Compliance with data protection regulations
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Transfer your data to another service
- Opt-out: Choose not to receive marketing communications
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your login preferences
- Analyze app usage and improve performance
- Provide personalized experiences
- Measure effectiveness of our marketing
You can control cookies through your device settings.
Children's Privacy
Verdaride is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete it immediately.
Policy Updates
We may update this privacy policy from time to time. We will notify users of significant changes by email or through our app. Your continued use of our services constitutes acceptance of any changes.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- Email: privacy@verdaride.app
- Phone: 1-855-VERDARIDE
- Mail: Verdaride Privacy Team, 123 Tech Street, San Francisco, CA 94105
Last updated: December 15, 2024