Terms of Service

Welcome to Verdaride! These terms of service govern your use of our carpooling platform. By using Verdaride, you agree to these terms.

1. Acceptance of Terms

By accessing and using Verdaride, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

2. Description of Service

Verdaride is a mobile application and platform that connects drivers and passengers for daily commuting purposes. We facilitate:

  • Ride matching between drivers and passengers
  • Payment processing and transaction management
  • Communication tools for ride coordination
  • User verification and rating systems
  • Real-time GPS tracking and route optimization

3. User Responsibilities

As a User, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Use the service for lawful purposes only
  • Respect other users and follow community guidelines
  • Arrive on time for scheduled rides
  • Communicate respectfully with ride partners
  • Follow all applicable traffic laws and regulations

4. Driver Responsibilities

As a Driver, you additionally agree to:

  • Maintain valid driver's license and insurance
  • Keep your vehicle in safe operating condition
  • Follow the agreed-upon route and schedule
  • Ensure passenger safety during rides
  • Not discriminate based on race, gender, religion, or other protected characteristics
  • Accept payment only through the Verdaride platform
  • Maintain a minimum rating of 4.0 stars

5. Passenger Responsibilities

As a Passenger, you additionally agree to:

  • Be ready at the agreed pickup location on time
  • Follow the driver's reasonable instructions
  • Respect the driver's vehicle and rules
  • Pay the agreed-upon amount promptly
  • Not bring prohibited items (weapons, illegal substances, etc.)
  • Rate drivers fairly and honestly after rides
  • Not damage the vehicle or its contents

6. Payments and Fees

Payment Terms:

  • Passengers pay drivers directly through the Verdaride app
  • Verdaride charges a service fee of 10% on each transaction
  • Payment is processed at the time of ride completion
  • Refunds are handled on a case-by-case basis
  • Drivers are responsible for their own fuel, maintenance, and insurance costs

7. Prohibited Activities

You may not use Verdaride to:

  • Transport illegal items or substances
  • Violate any applicable laws or regulations
  • Harass, abuse, or harm other users
  • Use the service for commercial transportation purposes
  • Share false or misleading information
  • Attempt to circumvent our fee structure
  • Reverse engineer or attempt to extract our source code

8. Safety and Insurance

Safety Measures:

  • All drivers undergo background verification
  • Real-time GPS tracking is available for all rides
  • Emergency assistance feature is available 24/7
  • Users can share ride details with trusted contacts
  • Drivers must maintain appropriate auto insurance
  • Verdaride provides supplemental liability coverage

9. Intellectual Property

Verdaride and its original content, features, and functionality are owned by Verdaride Inc. and are protected by copyright, trademark, and other intellectual property laws. You may not use our trademarks without our prior written consent.

10. Limitation of Liability

Verdaride is not responsible for:

  • The conduct of users, whether online or offline
  • Any loss or damage resulting from ride arrangements
  • Vehicle breakdowns or accidents
  • Personal belongings left in vehicles
  • Indirect, incidental, or consequential damages

To the maximum extent permitted by law, Verdaride's total liability shall not exceed the amount paid by you for our services in the six months preceding the claim.

11. Termination

We may terminate or suspend your account:

  • If you violate these terms of service
  • If you engage in fraudulent or illegal activities
  • If your account poses a security risk
  • If you fail to maintain required ratings

You may terminate your account at any time by contacting us or deleting your account through the app.

12. Dispute Resolution

Any disputes arising from these terms or your use of Verdaride shall be resolved through:

  • Direct negotiation between users first
  • Mediation through our customer support team
  • Binding arbitration if necessary
  • Governing law: State of California

13. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes through our app or by email. Your continued use of our service after such changes constitutes acceptance of the modified terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

  • Email: legal@verdaride.app
  • Phone: 1-855-VERDARIDE
  • Mail: Verdaride Legal Team, 123 Tech Street, San Francisco, CA 94105

Last updated: December 15, 2024